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Version: 2.0.0

Attachments

The Attachments tab groups all files connected to an order in one place.

Attachment groups you can see​

Depending on enabled features and installed integrations, the order can show:

  • Invoices
  • Gift cards
  • Shipping labels
  • Item assets (files linked to ordered product data)

Each group has its own table and action menu.

Invoice workflows​

Invoice rows can provide actions such as:

  • View
  • Download
  • Regenerate
  • Delete

Invoice generation is available through the main order action (Download PDF) and can also be reflected in the Attachments tab.

Gift card workflows​

Gift card attachment rows can include:

  • Send email
  • Deactivate code
  • Deactivate and replace
  • Regenerate
  • Download
  • Open ordered item

If no gift card files are shown yet, check:

  • Gift card features are enabled.
  • The order reached a status that triggers generation.
  • Voucher codes were generated for the related items.

Shipping label workflows​

Shipping label rows can include:

  • View shipment
  • Track shipment
  • Refresh/resync
  • Download
  • Delete

Available actions depend on the shipping provider integration.

Item asset attachments​

When item asset attachments are enabled in sales settings, assets referenced by ordered item custom data are collected into this tab.
This is useful for print-ready uploads or order-specific source files.

Why this tab matters for admins​

Use Attachments as the first checkpoint before sending status updates to customers.
You can confirm whether required documents exist before marking an order as fulfilled or dispatched.