Attachments
The Attachments tab groups all files connected to an order in one place.
Attachment groups you can see
Depending on enabled features and installed integrations, the order can show:
- Invoices
- Gift cards
- Shipping labels
- Item assets (files linked to ordered product data)
Each group has its own table and action menu.
Invoice workflows
Invoice rows can provide actions such as:
- View
- Download
- Regenerate
- Delete
Invoice generation is available through the main order action (Download PDF) and can also be reflected in the Attachments tab.
Gift card workflows
Gift card attachment rows can include:
- Send email
- Deactivate code
- Deactivate and replace
- Regenerate
- Download
- Open ordered item
If no gift card files are shown yet, check:
- Gift card features are enabled.
- The order reached a status that triggers generation.
- Voucher codes were generated for the related items.
Shipping label workflows
Shipping label rows can include:
- View shipment
- Track shipment
- Refresh/resync
- Download
- Delete
Available actions depend on the shipping provider integration.
Item asset attachments
When item asset attachments are enabled in sales settings, assets referenced by ordered item custom data are collected into this tab.
This is useful for print-ready uploads or order-specific source files.
Why this tab matters for admins
Use Attachments as the first checkpoint before sending status updates to customers.
You can confirm whether required documents exist before marking an order as fulfilled or dispatched.