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Version: 2.0.0

Order Detail

This page covers the order detail view — the screen you see after opening a single order from the list. It is not the order list itself. Navigate to yStore → Orders, then open any order.

This page explains the main order screen in yStore → Orders, including what each action does and how changes are saved.

Where to open it​

  1. Go to yStore → Orders.
  2. Open any order from the list.
  3. You will see the order detail layout with content tabs and right-side info panels.

Top action buttons​

On the order detail page header, admins can use:

  • Download PDF: downloads or generates the invoice PDF for the current order.
  • Re-sync Order: requests fresh order data from the connected store (when online mode is available).
  • Send E-mail / Re-send E-mail: sends the order confirmation email again.
  • Cancel Order: changes order status to canceled.
  • Convert to Customer: available for guest orders; creates/registers a customer account from order data.
  • Edit: opens the full edit slideout (* section).
  • Change Status: opens the status picker slideout with note and notify options.

Right-side detail panels​

The right column contains daily operational data:

  • Order Status: current status badge and quick change trigger.
  • Order identifier: the increment ID used for communication and accounting.
  • Order currency / Email sent / Is virtual: quick operational checks.
  • Customer panel: customer identity and guest/customer relation.
  • Customer note: note entered by the customer during checkout.
  • Admin note: internal note for team-only context.
  • Date fields: ordered at, created, updated.

Summary panel (totals)​

The Summary panel shows:

  • Subtotal incl. tax
  • Subtotal excl. tax
  • Tax
  • Shipping and handling
  • Discount total
  • Grand total (and rounded total when applicable)

Click Edit on the Summary panel to open totals editing.

Important

When totals are manually edited in Summary, the order is marked as locked (is_locked). After that, item/shipping/payment edits are intentionally restricted to protect manually adjusted totals.

Edit slideout sections​

The order edit workflow is section-based. Depending on what you edit, the plugin saves and recalculates only the needed parts:

  • items
  • billing_address
  • shipping_address
  • shipping_method
  • payment_method
  • customer
  • discounts
  • customer_note
  • admin_note
  • summary

Most pricing-related edits update the linked quote and then recalculate order totals.

Practical admin flow​

Use this safe order when you need to change a live order:

  1. Update customer/address/method details.
  2. Review discount lines and totals.
  3. Confirm grand total.
  4. Add an admin note describing why the change was made.
  5. Change status and decide whether to notify customer.