Orders

The Orders tab on a customer profile lists all orders found by customer email.

What the table shows

Each row includes:

• Increment ID
• Order status
• Item count
• Billing/Shipping country code
• Phone number
• Grand total
• Ordered at date

Every row links directly to the related order detail page.

Typical workflow

1. Open customer profile.
2. Go to the Orders tab.
3. Search or scan by increment ID or status.
4. Open the order for detailed editing, status updates, invoices, or history.

Why this matters

This tab is the fastest route for support/admin teams handling customer tickets like:

• “Where is my order?”
• “Can you update my order details?”
• “Did I already place this order?”