Account Actions

Customer profile header contains operational actions with immediate impact.

Available actions

• Approve / Reject
  Visible when customer approval is enabled and account is pending.

• Re-send welcome e-mail
  Sends welcome email again to the customer email.

• Login as customer
  Starts impersonation flow. Requires elevated admin session and impersonation permission.

• Blacklist customer / Whitelist customer
  Toggles customer blacklist state.

• Delete customer
  Removes customer account (use carefully).

Permission model

Customer actions are permission-gated:

• yui:customers:view
• yui:customers:edit
• yui:customers:delete
• yui:customers:blacklist
• yui:customers:impersonate

Safe operating order

For support/security operations, use this sequence:

1. Verify identity and profile details.
2. Check related orders and notes.
3. Choose action (approval, resend, impersonate, blacklist, delete).
4. Confirm outcome via flash message and updated profile state.

Caution

Impersonation and deletion are high-impact operations.
Grant these permissions only to trusted admin roles.