Settings
Open Settings -> Plugins -> Reward Points.
Earning & spending
| Field | Description |
|---|---|
| Label display settings | The unit suffix shown next to point values (e.g. P, so a balance renders as 10P). |
| Point expiration time | Days before earned points expire, 1–1000. 0 disables expiration. |
| Approve earned points when | Order statuses that trigger points being credited (defaults to complete). |
| Refund earned points when | Order statuses that trigger previously earned points being deducted back (defaults to canceled). |
| Point value | How much store currency one point is worth when redeemed at checkout. |
| Maximum spending points per order | Caps how many points a customer can redeem on a single order. 0 means no cap. |
Display
| Field | Description |
|---|---|
| Show on category page | Shows the points a purchase would earn on category listings. |
| Show on product page | Shows the points a purchase would earn on the product detail page. |
| Show on cart/checkout page | Shows the customer's point balance and the redemption slider during checkout. |
| Notify the customer | Sends an automatic email when the customer earns points. |
Loyalty Program
Turning on Loyalty Program reveals a tier table (Beginner, Bronze, Silver, Gold, VIP by default). Each tier has a label, a points threshold, and an enabled toggle — customers are placed into the highest tier whose threshold their accumulated points meet. Automatically lower tier controls whether a customer drops back to a lower tier if their balance falls below its threshold (e.g. after redeeming points), or keeps the highest tier they ever reached.
Verifying changes
After saving, test the earn/redeem flow with a sample order: complete an order to confirm points are credited on the configured status, cancel/refund it to confirm points are deducted back, and check the checkout page renders the redemption slider when Show on cart/checkout page is on.
See Use Cases for common setups and Rules for the full reference on the earning rules themselves — the rules that decide when points are given are managed separately, under Reward Points → Rules.